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Compliance & privacy

Configure data residency

Overview

Data residency pins ingestion, processing, and specific destination routes to a geographic boundary (for example EU-only). Configure it during workspace provisioning or migration projects where DPAs demand fixed regions.

Steps

  1. In Settings → Data residency, pick the primary region; note any destinations that cannot be satisfied in-region.
  2. Update DNS / SDK endpoints to the regional hostname your contract requires.
  3. Document subprocessors and cross-border flows in your ROPA.
{
  "primary_region": "eu-central-1",
  "allowed_destination_regions": ["EU"],
  "block_non_compliant_destinations": true
}
  1. Re-run consent and mapping reviews—some vendors require US reconcilers even when data lands in EU buckets.

Troubleshooting

  • Blocked activations list the exact policy—either disable the destination or request an exception workflow.
  • Historical backfills may need re-export from the old region before cutover—plan read-only periods accordingly.
  • Mixed-mode workspaces (legacy US + new EU) should split to avoid accidental cross-region joins.

Still need help?

Reach the team for onboarding, technical escalation, and privacy workflows.

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