Getting started
Create your first segment
Video walkthrough
Overview
Segments turn behavioral and trait signals into activation-ready cohorts. Your first segment should combine a time window, at least one event predicate, and an optional trait filter so you can preview counts before syncing.
Steps
- Open Audiences → Segments → New and choose Rule-based for a visual builder start.
- Add a time window such as “last 30 days” to bound computation cost and keep previews fast.
- Layer conditions: for example
Purchase count ≥ 1ANDcountry = DE. Use preview counts to sense-check population size. - Save and wire an optional first activation—many teams start with export-only before connecting paid channels.
{
"segment": "high_intent_checkout",
"rules": [
{ "event": "BeginCheckout", "window_days": 14, "min_count": 1 },
{ "trait": "email_marketing_opt_in", "equals": true }
]
}Troubleshooting
- Zero members usually means traits are not yet attached to anonymous profiles—verify identify calls fire after login.
- Slow previews often need a narrower window or fewer OR branches; split complex segments across versions.
- If activation jobs fail, open the segment’s delivery log—most issues are missing platform credentials rather than rule logic.